Why is my management company using RealPage Vendor Credentialing?
In today’s business environment the importance of proper insurance verification to protect the interests of apartment communities has become more important due to the complex nature of insurance claims involving the relationships between residents, management companies and property owners.
How long does it take a vendor to become approved by RealPage Vendor Credentialing?
This depends on how quickly the vendor and/or insurance agent can provide the correct and necessary documentation. In many cases, the process takes less than 48 hours.
Does this process apply to new vendors only or does it apply to all vendors?
With respect to insurance coverage, permit and license requirements there is no difference between your existing vendors and new vendors.
Am I going to be paid faster?
Yes! Our deployment requires each community to transact business within their budget, or through individual management exceptions; there will be no more cashflow surprises. You are then directly injecting your invoice back into our payables system; there will be no more lost invoices. While not directly providing a change in payment processing or policy.
I (vendor) don’t receive electronic orders now. How is this going to work?
Email. When an online order has been placed by a property that you work with you will receive an email notification from the Marketplace telling you that an order has been placed. You will then login to the OpsTechnology site and confirm that you can fulfill the order that has been placed. Once you have completed the service or fulfilled the shipment you can invoice back to the property through the website.
I don’t have an electronic catalog. How is this going to work?
You’ll receive every assistance from OpsTechnology to get online. OpsTechnology has many different catalog templates based on what type of services you provide to the properties. The templates are just used as a guide for the services you might offer. Once you have filled out the template you will send it back to email@example.com. The OpsTech catalogs team will then work to get the catalog up and running for the properties to begin online purchasing.
What about special orders?
More special assistance from OpsTechnology. It really depends on the vendor but we can always setup some special order handling on the online catalog for any supplier that requests it. OpsTechnology currently works with large maintenance and repair suppliers who have a special order configuration in place. This setup does not introduce special costs for you.